Make a complaint
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Limited English

We use interpreters from Connecting Now. You can also view the complaint process in:

  Māori | te reo

New Zealand Sign Language (NZSL)

  Chinese (Simplified) | 简化字

  Chinese (Traditional) | 正體字/繁體字

  Hindi | हिन्दी

  Korean | 한국어

  Punjabi | ਪੰਜਾਬੀ

  Samoan | Gagana faʻa Sāmoa

  Tongan | lea fakatonga

Easy Read

Complaint process Easy Read PDF

Complaint process Easy Read word version

New Zealand Relay

We can arrange for you to use the services of New Zealand Relay when making a complaint. New Zealand Relay staff are trained to help people who are deaf, hearing-impaired, deaf-blind, or speech-impaired. The service is available 24 hours a day.