You can access the latest news and issues of interest here.

Media releases
The latest media releases from the Banking Ombudsman Scheme.

Case notes
Case notes provide a quick snapshot of some of the complaints considered by the Banking Ombudsman.

Quick guides
Quick, easy-to-digest guides to key issues.

On Balance newsletters (formerly Current Account)
View the latest issue of On Balance, become a subscriber or browse the archive.

Media contact

Please direct all media enquiries to Tina Mitchell on 021 1959 559 or by email to Tina.Mitchell@bankomb.org.nz.