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Useful links

Consumer advocacy and service providers

Age Concern
www.ageconcern.org.nz

Citizens Advice Bureau
www.cab.org.nz

Community Law Centres
www.communitylaw.org.nz

Consumer New Zealand
www.consumer.org.nz

New Zealand Federation of Family Budgeting Services
www.familybudgeting.org.nz

Sorted
www.sorted.org.nz

 

Government agencies

Commerce Commission
www.comcom.govt.nz

Commission for Financial Literacy and Retirement Income
www.cflri.org.nz

Financial Markets Authority
www.fma.govt.nz

Human Rights Commission
www.hrc.co.nz

KiwiSaver
www.kiwisaver.govt.nz

Legal Services
www.justice.govt.nz/services/legal-help

Ministry of Consumer Affairs
www.consumeraffairs.govt.nz

Parliamentary Ombudsmen
www.ombudsmen.parliament.nz

Privacy Commissioner
www.privacy.org.nz

Reserve Bank of New Zealand
www.rbnz.govt.nz

 

Industry organisations

Financial Services Council
http://fsc.org.nz

Financial Services Federation
www.fsf.org.nz

New Zealand Bankers Association
www.nzba.org.nz

 

Other dispute resolution services

Complaint Line
www.complaintline.org.nz

Disputes Tribunal
www.justice.govt.nz/tribunals/disputes-tribunal

Financial Dispute Resolution
www.fdr.org.nz

Financial Ombudsman Service - Australia
www.fos.org.au

Financial Ombudsman Service - United Kingdom
www.financial-ombudsman.org.uk

Financial Service Providers Register
www.business.govt.nz/fsp

Financial Services Complaints Ltd
www.fscl.org.nz

Insurance and Savings Ombudsman
www.iombudsman.org.nz

Parliamentary Ombudsmen
www.ombudsmen.parliament.nz

 

Research centres

Financial Education and Research Centre​
http://nzcpfe.massey.ac.nz/