Welcome
Welcome to the website of the Banking Ombudsman in New Zealand.
The Banking Ombudsman resolves disputes between people and their banks. Our service is free of charge.
Whether you want to make a complaint or are looking for general information, I hope you will find what you are looking for on our website. If you need more information, we will be happy to help.
Media Release - Frequently Asked Questions about ANZ/Commerce Commsion settlement - ING
Amended Terms of Reference - July 2010
Media release - Banking Ombudsman Scheme appoints new Chair
Deborah Battell
Banking Ombudsman
