Latest News
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Record number of complaints and enquiries to Banking Ombudsman
Complaints and enquiries to the Banking Ombudsman are at historically high levels, but the number of disputes requiring investigation is down.
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Co-operative Bank approved as member of Banking Ombudsman Scheme
The Office of the Banking Ombudsman has today announced that The Co-operative Bank has been approved as a member of the Banking Ombudsman Scheme.
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Buyer beware when paying in NZD overseas says Banking Ombudsman
The Banking Ombudsman is advising customers that they are likely to pay more for their purchases while overseas if they choose to pay in New Zealand dollars when they use their credit cards.