Before you make a complaint

better banking

  • 25 years of helping New Zealanders

25 years of helping New Zealanders

 

They understood and empathised with us.

 

 

 

 

Our foundation is people

 

 

We believe in real time resolution

 

 

 

 

 

 

 

 

Our participants are your banks

 

 

A world class dispute resolution service

 

 

 

 

 

This past year has been successful, click here to read our annual report.

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We have been in the media for our 25th, here is some coverage:

  1.  $39 million in 25 years of the Banking Ombudsman Scheme
  2.  Ten tips for better banking
  3.  How should your bank treat you?